Cox Cable is a high-speed internet and TV service. They offer their services in many locations like homes, apartments, and businesses. Their main location is your house, but you can also go to their website or the company’s mobile app to connect your home or business.
This article is for people who have Cox Cable Boxes stuck on boot. You can read more about this here: http://www.troubleshootingtipsnapplet.com/cord-box-stuck-on-boot/.
The majority of people who have this problem fix it by taking off the boot, using a tool like a phillips screwdriver, or by reusing the boot as explained in the next paragraph. But some people never got around to it and eventually had to take it off due to wear and tear on the rest of their cable box.
Contents:
Reset the box
If the Cox Cable box is stuck on your carpet, you can remove it by running a utility knife along its edge and pulling it off.
To reset the Cox Cable box, you will need to take off the power strip plugged into it and then carefully pull up on the coaxial cable. This will release the Cox Cable box from its space.
You can then replace the power strip and continue with your installation!
Bullet point end. If you have a TV or telephone nearby, they can be used as a signal source to reset the Cox Cable Box. If you have no phone or TV nearby, no problem! You still have success doing this.
Call Cox for support
If your cable box is stuck on your cable company’s boot, you may be able to remove it using a screwdriver.
The trick is to turn the Cox Cable Box over. You can then use a screwdriver to push the power button in and out to get it free.
Reboot the cable box
If the box isn’t working, you can try rebooting the cable box. If that doesn’t work, you can replace the box with a new one.
You can do this by going to your Cox Cable TV or Internet Box and then clicking on On Site. From there you will need to enter your Cox account information and then you can purchase a new TV or Internet Box!
This article will help guide you through the steps of rebooting your cable box.
Check the cable connecting the box to the TV
If the Cox Cable box is connected to the TV via a cable, then you can check it by pressing and holding the TV power button for a few seconds.
If the Cox Cable box is connected to the TV via a HDMI port, then you can check it by connecting an external display and pressing and holding the TV power button for a few seconds.
If the Cox Cable box is connected to the TV via a USB port, then you can check it by running diskpart and selectinginfeld when asked if you want to run the command.
If all of these steps work correctly, then your next step is to try changing inputs on your television.
Power cycle the cable box
If you are having problems with your cable box, we suggest trying a power cycle the box. This may help take away any remaining memory of the box.
How to Power Cycle a Cable Box
Power cycling the cable box will take away any data and/or programs that are on the box. You will have to do this for both sides of the box at the same time to bring up the settings.
To do this, go inside your house’s electrical system and locate a circuit breaker panel. Then, turn off all of the breaker’s associated wires and leave them that way for 24 hours to firm up enough to remove without power. Once it does, take it out and then power up the cable box!
When doing this on your side of the cable box, make sure you have access to all of your cables and devices.
Remove and replace the battery in the remote
Make sure the battery in the remote is charged and installed correctly. The Cox Cable box must be programmed into your Cox Cable account to remove and replace the battery.
If your remote does not have a battery, then you can substitute with a paperclip. If you have a smartphone app, then you can use that app to program the remote.
If you have a computer app, make sure it is updated to the latest version. If you have an older phone or tablet, make sure it has sufficient memory to store the software application and its required features are present.
Make sure you remove and replace the battery on your remote in the correct order. Start with removing the small cover on top of the remote, then pull off bottom piece of cable box. Finally, put new battery in and re-inserting top piece of cable box.
Try a different remote
If your TV is in a cabinet, try using a different remote control. If the remote is on a table, try pushing the same button on both sides to switch inputs.
If the box is mounted to a wall, try pressing the same button on both sides to switch outputs. If you have trouble doing this, ask your cable company for help.
If none of these work, bring your Cox Cable box to an authorized technician for repair. Many technicians can troubleshoot issues and will let you use your new device at no charge!
Try another television set or device if you have one. The problem may be that your new device does not fit into one of those devices nor do they work with it.
Check for any available updates
If your Cox Cable box is missing an update, there are a couple of things you can do. First, make sure it is plugged in and that it is Seatle enabled. Then, check for any updates by going to Cox Cable’s website and clicking on the Details link under the box.
If an update is available, then you can download and install it. Once installed, you can go back to the box’s website and check for an update. If one is available, then you will need to call Cox Cable to have it installed.
This way, your Cox Cable box will be up-to-date with whatever app or service it connects to.